Our Commitment To Excellence
Our strategic mission is to provide reliable, quality service that enhances the happiness and livability of our community. Our actions are driven by the Character Traits of Excellence, which are to be: Timely, Thoughtful, Thorough, Temperate & Trustworthy. These are the core values that not only drive every project, but guide us as individuals and as a company. By choosing us you will get a company with years of experience in the painting industry and a dedication to excellence by being:
Timely In Our Service
We strive to meet your needs timely and accurately.
During business hours, if we are in cell coverage we return your calls within 2 hours.
Once your project is started, we stay on it until you are 100% satisfied.
Thoughtful In Our Actions
We must learn from everything we do and endeavor to improve it.
We work to not only meet your needs, but also to exceed your expectations.
Strategic planning is used to complete your project with minimal disruptions to your life.
Thorough In Our Work
We work hard, we work fast, and we get it right.
You are guaranteed quality at every step thanks to our written systems and best practices.
Your project will be completed by trained employees. No part-time subs. No day laborers.
Temperate In Our Attitudes
We build positive relationships by being personable and friendly.
Our recommendations are objective, based on extending service life & minimizing long term costs.
You will always be treated with respect and your opinion will be heard.
Trustworthy In Everything
We act with integrity in all of our interactions.
We follow through on our commitments to you, even when the cost is great.
We do the right thing, at the right time, for the right reason.
For Michael Hines Painting, excellence is a way of doing business. It’s about taking the care and time to not only do the job well, but expertly. That is why we will never compromise the quality of our work or provide you with poor service. We believe a good paint job is good for life, and that color has a major impact on perception, actions and emotions for the good of us all. We are on a mission to make the world just a little bit better – one color at a time.
We are Uncompromising. We are Meticulous. We are Relentlessly Excellent.
